Shipping Policy

Policy Overview

This shipping policy applies to all orders placed on the e-commerce platform suzyshierbeststore.com, standardizing the platform’s shipping rules, delivery cycle, logistics standards and related service commitments for all global customers. As a professional women’s fashion shopping platform, we adhere to transparent, efficient and standardized logistics services, and implement unified global shipping standards for all commodities without regional differentiation rules.

Free Shipping Service

suzy shier best store provides full-site free shipping service for all commodities. All orders generated on the platform do not need to pay any shipping fees, no minimum order amount limit, no additional logistics surcharges. This free shipping policy is applicable to all domestic and global regional orders covered by our distribution scope, bringing customers zero-cost logistics shopping experience.

Order Processing & Shipment Time

After the customer successfully places an order and completes payment verification, our warehouse team will conduct order sorting, commodity inspection, packaging and outbound processing in strict accordance with the order sequence. All confirmed orders will be arranged for shipment within 1 to 3 working days. The order processing time excludes holidays and non-working days, and we will properly delay and process orders submitted during holidays in sequence after the resumption of work.

Global Delivery Cycle

We implement a unified global delivery standard for all orders, with no differentiated delivery time settings for domestic and international regions. The standard delivery time of all orders is 6 to 12 working days from the date of successful shipment. The delivery cycle is a comprehensive time range calculated based on warehouse outbound, logistics transportation, customs clearance inspection and terminal distribution links, which is stable and predictable for all global customers.

Logistics Tracking & Reminder

After the order is shipped, we will send the exclusive logistics tracking number and tracking link to the customer’s reserved email in real time. Customers can query the latest logistics transportation status, transit progress and delivery information at any time through the tracking number. If the logistics status is not updated for a long time or the delivery cycle is beyond the standard range, customers can contact our customer support team in time for verification and processing.

Delivery Notes

Customers need to ensure that the reserved delivery address, contact information and postal code are accurate and complete when placing an order, so as to avoid logistics delay, package loss or delivery failure caused by address errors. For package loss, damage or delivery abnormality caused by non-platform reasons, our customer service team will actively assist in tracking and solving the problem to the greatest extent.

 

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